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Affiliated Doctors of Orange County (ADOC) has a Quality Improvement program that is responsible for the development and reporting of quality initiatives. These are improvement guidelines for the care of ADOC Commercial and Medicare members who live in the Southern California. The Quality Improvement program is used throughout Affiliated Doctors of Orange County (ADOC) Medical Group and each department is responsible for meeting set performance standards, reviewing processes and procedures, to ensure we provide excellent service to our members and providers. The ADOC Medical Group Quality Improvement program is designed to monitor, evaluate and positively influence the provision of cost-effective medical care or services throughout the organization or its affiliates. This purpose is accomplished through Medical Services, Inpatient Services, Corporate Risk, Clinical Compliance, Quality Management, and contracted Behavioral Health Providers. ADOC Medical Group Quality Improvement Program ADOC composes an annual Quality Improvement Program and work plan. The Quality Improvement Program specifies the programs goals, objectives, scope, and organization structure as well as performance standards. If you would like more information regarding the ADOC Medical Group’s Quality Improvement Program, please contact the Customer Service department at (800) 747-2362, option #2.
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