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When should I go to the Urgent Care Center or Emergency Room? PDF Print E-mail

When should I go to the Urgent Care Center?

If a condition arises after business during non-business hours, and you do not feel it can wait until your Primary Care Physician’s office opens.  You should always contact your Primary Care Physician first, as most offer after hour coverage, and he/she may be able to assist you over the phone.  Some reasons your Primary Care Physician may direct you to go to an Urgent Care Center are:

  • Mild to moderate asthma attacks.
  • Severe diarrhea or vomiting.
  • Deep cuts or wounds that may require stitching.
  • High fevers unresponsive to over the counter medications

 

When should I go to the Emergency Room?

In a life-threatening situation go directly to the nearest emergency room.  Inform the emergency room staff or the treating physician of your health plan and your Primary Care Physician’s name so your physician can help coordinate your care.  Some examples of s serious medical condition or symptom requiring emergency care are:

  • Sudden dizziness or difficulty seeing.
  • Severe shortness of breath.
  • Bleeding that won’t stop after ten minutes of direct pressure.
  • Poisoning.
  • Broken bones.
  • Signs of stroke, such as sudden onset of numbness in an extremity.
  • Major injury such as head injury.
  • Coughing or vomiting blood.
  • Signs of heart attack that last two minutes or longer, including chest pain.
  • Suicidal or homicidal feelings.

 

In the Emergency Room or Urgent Care Center, it is important to provide your Primary Care Physician’s name and phone number.  If the treating physician orders any kind of testing for you, she/he will need to include your primary care physician’s name so your doctor will also be notified of the results.

To learn more about the ADOC Urgent Care Locations, operating hours and step-by-step directions visit the "Locations Guide" at the top right of the screen.

 

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